Hosting & Listing Management Account Creation

Agreement

The subscription you are about to generate is a recurring monthly fee for hosting and listing management. This fee covers access to your Listing Manager and because eBay offers no hosting, all elements related to your custom eBay Store are pulled from the TruSky servers. This includes images, scripts and stylesheets necessary to load your eBay Store. You are not obligated to host on our servers however, a host that is capable of serving and processing both scripts and stylesheets is required. (Free image hosts like Photobucket will not suffice.) There are benefits of hosting on our servers
(See Below).

By signing up you understand that your eBay Store hosting will be terminated in the event you disable or cancel your hosting. TruSky reserves the right to temporarily disable hosting in the event you owe any outstanding balance or invoice in excess of 20 days. If you have a question or issue with an invoice, contact us immediately as our hosting and invoicing system are connected and an overdue invoice will automatically disable your hosting.

This hosting and listing management fee also covers access to your custom listing management software which you will be able to log into by clicking the customer login button in the top navigation on TruSky.com. Please note that when signing up you will receive a PayPal generated login and password. Please keep these in a safe place you will need them to access your customer area.

The price is $9.99 per month and will be charged to your PayPal account automatically each month. You must remain subscribed in order to assure the hosting of your new eBay store. If your payment fails at any time for any reason please contact us immediately.

FAQs

Q: Do I have to host my eBay Store at TruSky.com?
A: No, you are not obligated to remain hosted with TruSky, however if you decide to move to another server, you will need to ensure that all files are copied to your new server, and all areas of your store and template reflect the new server location, or your store may cease to work correctly.

Q: What is the benefit of hosting at TruSky.com?
A: Because the fee also covers access to your listing manager, if you intend to use this tool the fee is not optional. Secondly, eBay makes small changes to it’s platform frequently. These changes can cause highly customized stores to cease working correctly. TruSky makes free INTRA-VERSION updates for it’s hosted clients. If you decided to self host these updates will be your responsibility. It is likely these updates will cost you more per year than our hosting fee in total.

Q: Do I have to use the Listing Manager?
A: No, you may at any time save your listing template by exporting it from the Listing Manager, and save it for use in another editor, or inventory management software such as Auctiva or Channel Advisor.

Q: Is our hosting reliable, what is your downtime, are there backups?
A: Our Dedicated Intel i3 3.06 Ghz HT Servers reside in a professional datacenter that is monitored by staff 24/7. We have over %99.99 percent uptime over a 3 year history. We backup daily in the event of a disaster.

Q: Can I have a copy/backup of my project files?
A: Absolutely, we can send a backup of your server and project files to you at any time.